
Customs Agency - Customs service
Customs agencies represent clients trading goods with third countries (outside the EU) before customs authorities, providing comprehensive services in the field of import and export customs declarations.
We have customs agencies in the following locations:
- Silesian Voivodeship: Chorzów, Gliwice, Pyrzowice
- Lower Silesian Voivodeship: Wałbrzych
- Lubuskie Voivodeship: Olszyna
We carry out remote check-ins throughout the country.
We have our own customs warehouses the following locations:
- Chorzów
- Świętochłowice
- Ruda Śląska
We have customs warehouses in the following locations:
- Świętochłowice
- Ruda Śląska
- Gliwice

We offer:
- comprehensive service of customs declarations, both import, export and transit
- own general security for customs and tax duties, which significantly shortens the time of import clearance
- legalization of certificates of origin and transport (EUR.1, A.TR), handling of TIR carnets
- preparation and sending of Intrastat declarations,
- customs and tax advice on the preparation of documents for customs clearance
- submission of applications subject to processing by customs authorities
- local and remote customs clearance service
- customs services of the warehouse and customs warehouse
- opening the TIR carnet;
- providing transit guarantees at NCTS;
- customs advice and submission of applications subject to consideration by customs authorities
- preparation and sending of INTRASTAT declarations to the competent customs and tax authorities;

What makes us different:
- We are one of the first companies on the market - we have been providing customs services continuously since 1989
- we have a 24/7 branch of the customs agency in Olsztyn, on the main road route (A18 - A4) leading from Western Europe to the south of Polish
- We have experience in remote check-ins throughout the country
- We have a permit for national centralized clearance
- we have the status of an Authorized Economic Operator (AEO) guaranteeing a high level of customs services;
- We have a qualified team of specialists in the field of customs law and customs agents with many years of experience in the implementation of customs procedures.
- Documents necessary for customs clearance:
Authorization for the Customs Agency (template to download), signed by the person/s legally representing the company together with proof of payment of stamp duty.
Documents required in the customs procedure according to arrangements with the customs agency making the customs declaration.
Documents required in the customs procedure as agreed with the customs agency making the customs declaration (detailed information)
Please send a set of the above-mentioned documents by e-mail and by post to the address of the selected branch of the customs agency or to the coordinating department in AC Chorzów at the following address: ac.chorzow@deltatrans.pl
Detailed information
Contact: agencja@deltatrans.pl
tel.: +48 32 346 17 41
ul. Gałeczki 61, 41-506 Chorzów
tel.: +48 32 238 99 36
ul. Portowa 28, 44-100 Gliwice
tel.: +48 68 375 62 56
Autoport Olszyna bud. nr 30
68-212 Trzebiel
tel.: +48 32 784 78 77
Terminal CARGO pok. 140.1
ul. Wolności 90, 42-625 Ożarowice
tel.: +48 74 844 65 46
ul. Ludowa 63
58-304 Wałbrzych
Reporting transports to the SENT system
We offer full support in reporting shipments to the SENT system. Our customs agency in Olszyna provides comprehensive services in the field of Registration of International Road Transport (RMPD). We support both Polish and foreign hauliers, ensuring timely and error-free declarations to the SENT system.
SENT reportings are mandatory.
As of 1 November 2024, non-EU hauliers, and as of 1 January 2025 also EU hauliers, are obliged to report transports performed on the territory of Poland in the SENT system. This obligation covers both international and cabotage transports, if they take place within the framework of international road transport regulations. The aim of the new regulations is to increase control over the transport of goods and to protect the Polish transport market against unfair competition. High financial penalties, up to PLN 12,000, are foreseen for failure to declare transport.

In order to make a SENT declaration, a carrier should:
- register the transport on the PUESC platform, providing details of the cargo, shipper, consignee and carrier data,
- obtain a SENT reference number, which the driver must have when carrying out the transport,
- monitor the route of the transport in real time, which is done with the help of location devices (OBU) or mobile applications that allow the tracking of the vehicle

Delta Trans Customs Agency offers:
- speed and reliability - we minimise the risk of delays in declarations, thus avoiding financial penalties,
- support for foreign hauliers - we help EU and non-EU companies meet their SENT registration obligations,
- comprehensive service - we take care of all the formalities from A to Z, allowing you to focus on transport execution.
For SENT declaration, please contact our customs agency in Olszyna:
Location of agency: PL-D border crossing, on the A18 motorway
Contact:
e-mail: ac.olszyna@deltatrans.pl
tel: +48 601 364 652